Frequently Asked Questions

We put you first.

Your safety and comfort is our top priority. As such, we have compiled some important information for you to ensure that you get to enjoy the full Mangrove experience.

If there’s anything we can assist you with, please don’t hesitate to directly contact us via email at info@mangroveresortsubic.com or via phone at (047) 222.2724 / +63.916.664.5457 / +63.999.749.6675.

We hope to serve you soon!

Do you have any COVID19 related restrictions / requirements for check-in?

Your safety and wellbeing are important to us.

We comply with IATF’s minimum health requirements (barangay health clearance/medical certificate and travel pass for checkpoints). Please be advised that protocols are subject to change without prior notice due to government policy announcements. Feel free to get in touch with us for assistance. Thank you!

Tel. (047) 222.2724 

Globe +63.916.664.5457 

Smart +63.999.749.6675 

How to book a room

  • Click Reservation” from homepage.
  • Click Choose Room” .
  • Select “Show Rates”.
  • Input number of persons and rooms.
  • Select “Check Availability” .
  • Fill in contact details.
  • Click Send inquiry”.
  • Check your email for details and payment method.
  • Settle your payment within 72 hours upon reservation.
  • And you’re all done!

If you need assistance, please email us at info@mangroveresortsubic.com or call us through the following numbers:

+ | +63.916.664.5457 | +63.999.749.6675. 

Kindly take note: Upon check-in, the prepaid voucher/copy of deposit slip with the 50% down payment and valid ID is required.

Do you accept credit cards?

We accept all major credit cards such as Visa, MasterCard and American Express.

What is your cancellation policy?

Any cancellation received within 14 days prior to arrival date will incur the first night charge. Any cancellation received within 7 days prior to arrival date will incur the full period charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Hotel Policy).

Full Terms and Conditions

Full Terms and Conditions

  • We like to ensure the comfort of other guests who may have certain allergies and restrictions, strictly no pets will be allowed in the hotel premises.
  • Check-in Time: 2:00 PM
  • Check-out Time: 12:00 noon
  • Room design/setup may slightly vary. Please call us for assistance.
  • One (1) extra occupant is per request, though approval is on a case-to-case basis, at a rate of Php500net (per person/per night).
  • Upon check-in, the prepaid voucher/copy of deposit slip and valid ID is required.
  • You may also have a cash deposit upon check-in and may be refunded, depending on the settlement of the account and policy of the resort. 
  • All rooms are non-smoking. (There is a designated area at the resort for smoking.)
  • Strictly no outside food and beverages are allowed at the resort. 
  • All special requests are subject to availability upon check-in. 
  • Special requests cannot be guaranteed and may have extra charges.

What amenities do you offer?

Room Features:

  • Semi-private balcony and private balcony in selected rooms (please refer to our ROOM page for more details)
  • Non-smoking rooms
  • Safety box 
  • Free WiFi Access
  • Complimentary toiletries
  • 42″ Flatscreen TV 
  • Coffee/tea station
  • Mini Fridge
  • Bottled water
  • Blackout curtains
  • Free use of beach towels and basket

Property Features:

  • Beach Access
  • Free Parking
  • Outdoor Swimming Pool
  • Housekeeping
  • Waterfront restaurant

Is your beach suitable for swimming and water sport activities?

Yes, however, there are occasions where the beachfront becomes high tide. We can arrange water sport activities such as boating and jet skiing for your enjoyment as long as weather and safety precaution permits.

Please contact us at info@mangroveresortsubic for more details and visit our EXPLORE page for a list of activities.

Does your hotel have an elevator?

Our boutique hotel is situated on a seaside cliff, thus, most rooms can only be accessed through the use of stairs.

Should anyone in your party have certain restrictions with mobility, please do inform us ahead of time, and we would be happy to provide you with rooms that are best suited for their needs.

What are your hours of operations?

  • Check-in Time: 2:00 PM
  • Check-out Time: 12:00 NOON
  • Pool Hours: 8:00AM – 8:00PM
  • Waterfront Restaurant: 6:00AM – 8:00PM

Do you arrange pick up transportations?

We can arrange a pick up from Ninoy Aquino International Airport (NAIA), Clark International Airport, Metro Manila and other parts of Luzon, to name a few.

Please contact us directly via email at info@mangroveresortsubic for rates and bookings. 

PUBLIC ADVISORY: AS OF NOVEMBER 2020, WE ARE NO LONGER AFFILIATED WITH: www.facebook.com/MangroveResortHotelSubic and www.mangroveresorthotel.com
This is default text for notification bar